Reviews of Chauffeur Lyon

Ratings and reviews of Chauffeur Lyon

Overall impression:
91%
Driver:
94%
Vehicle:
93%
On-time:
92%
Value:
90%

92%

Based on 40 reviews

  36 out of 40 FindTransfers users would recommend Chauffeur Lyon.

Independent reviews of Chauffeur Lyon

Below you will find independent reviews of Chauffeur Lyon written by FindTransfers users.

All the reviews of Chauffeur Lyon have been verified. Reviewers are either verified as customers by the company, or the reviewer will have booked their transfers with Chauffeur Lyon through the FindTransfers.com website.

If you have booked transfers with Chauffeur Lyon through FindTransfers.com then you will automatically receive an invitation to write a review of Chauffeur Lyon.

If you did not book through FindTransfers and you would like to leave a review of Chauffeur Lyon then please contact them to request an invite.

Chauffeur Lyon main photo.

User 116487

16 Jan 2019

Transfer from Лион Сент Экзюпери аэропор to Валь Торан booked through FindTransfers

Everything is good


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

100%

Vasily A

14 Jan 2019

Transfer from Lyon Part-Dieu to La Tania booked through FindTransfers

Driver was polite and helpfull, on time, communication was excellent, nice clean comfortable Viano van. Moneywise one of best offers.


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

100%

martin o

08 Jan 2019

Transfer from Lyon to Les Deux Alpes booked through FindTransfers

Great driver, polite, clean, contacted us the day before, waited while we were delayed with bags. Excellent service all round


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

100%

Efren B

08 Jan 2019

Transfer from Аэропорт Лион-Сен Экзюпери (LYS) to Courchevel 1850 booked through FindTransfers

We were very happy with the transfers, nice car ( we had Mercedes), very polite chofer, righ on time!!!


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

100%

User 67687

07 Jan 2019

Transfer from Lyon-Saint Exupéry Airport (LYS) to Résidence L'Oxalys booked through FindTransfers

Third time using this company & we will continue to do so. Prompt, good driving etc. We would recommend them!


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

100%

User 64970

25 Apr 2018

Transfer from Lyon to Val-d'Isère booked through FindTransfers

very good service. drivers very courteous and punctual.


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

96%

Emma H

17 Apr 2018

Transfer from Aéroports de Lyon (LYS) to Les Arcs 2000 Clubmed booked through FindTransfers

My family found the service very professional, comfortable and reliable. Many thanks


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

96%

User 84980

10 Apr 2018

Transfer from Lyon to Champagny-en-Vanoise booked through FindTransfers

Both drivers we had were good - both confident and safe on the road and pleasant to share a car with.
On the return journey we had to change our departure time with 36 hours notice and the communication and flexibility offered to do this was excellent.

100%

James O

07 Apr 2018

Transfer from Aéroports de Lyon to Les Deux Alpes booked through FindTransfers

Punctual, friendly and comfortable


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

92%

Vitor P

20 Mar 2018

Transfer from Lyon Airport to Alpe d'Huez booked through FindTransfers

Our transfer was operated by Chauffeur Lion, passed by Acolyte Transport. Everything went great. The driver was very nice, on time, and allowed us to make stops as we needed.


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

96%

Carol H

19 Mar 2018

Transfer from 69125 Colombier-Saugnieu to Les Deux Alpes booked through FindTransfers

The driver was on time and very kind. The transfer was perfect.


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

100%

James K

13 Mar 2018

Transfer from Aéroports de Lyon (LYS) to Chalet Beatrice booked through FindTransfers

The driver was at the arrivals on time and called me once my plane had landed. The return trip was just as easy as the driver turned up at the chalet right on time.


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

92%

Zoe E

12 Mar 2018

Transfer from Lyon to Montchavin booked through FindTransfers

Minibuses provided were good standard with plenty of room for luggage (including ski bags). We had three drivers in total (2 cars for both outward and inbound journey) and all were friendly and spoke sufficient english, though two drove quite aggressively and we were a little scared at times. On the return journey they picked us up half an hour later than the time they had advised us to leave and we are fortunate that our flight was delayed as otherwise we definitely would have missed it. They were using waze to try and skip the worst traffic but this seemed to have mixed results as on the way out one car arrived 1.5 hours before the other which wasn't ideal because we had all the cash for the transfer in the second car which they weren't very happy about (note no cards accepted).


Chauffeur Lyon has posted the following reply to this review:

Hello,

We thank you for your message. We were happy to accompany you on your journeys.

We think your rating is due to your Friday's request for Saturday to cancel a Minivan. We could not do this because your withdrawal at the last minute is seriously harmful to our business. We harvest the broken pot?


For the other points:
- For the time of return, we had you on the phone to inform you that your initial departure time (11h00) was not adapted and that you would miss your flight. We advised you 8:30 and you insisted for 9:00. We think that you blame us because of the fear of missing the plane. We took all the necessary precautions, if we had gone on time you had chosen you would never have had your flight.

- We use Waze and our field experience, Waze is a tool that is difficult to question. It is used by millions of people. It's just that it was a black day on the roads and you did not take the necessary predispositions (ex: departure at 7:00 for security).

- For payment, we cash in cash per car. We ask our customers to organize themselves to distribute the money, we can not do it for you. We do not accept credit cards for these trips, it is written in our company file that you have to read before booking?

We remain at your disposal and thank you for your comment. We will improve our service to make it better and hope to transport you next year.

See you soon

72%

User 66758

27 Feb 2018

Transfer from Lyon to Les Gets booked through FindTransfers

The driver who met us at the airport was courteous and helpful. The car was spotless but a little cramped with a snowboard and four people in it, however, this was promptly rectified and we had a minivan for the return journey and arrived in plenty of time for our flight.

88%

User 65359

20 Feb 2018

Transfer from Aéroports de Lyon to Val Cenis Lanslebourg booked through FindTransfers

On time, efficient, good price, couldn't ask for more. We got a bit worried prior to departure as no automatic confirmation, but company appears to be affiliated with Chauffeurs Lyons who responded promptly.


Chauffeur Lyon has posted the following reply to this review:

Hello,

Thank you for your comment. We enjoyed traveling with you too. Indeed we call on Chauffeur Lyon (we love this company) when the activity is very strong in high season. We thank you for making contact with us and with them before your trip to make sure everything is ok.

See you soon

100%

Daniela P

17 Feb 2018

Transfer from Hotel Carlton Lyon - MGallery By Sofitel to Club Med Serre-Chevalier booked through FindTransfers

Serviço perfeito


Chauffeur Lyon has posted the following reply to this review:

Thank you very much for your comment. We enjoyed transporting you.

92%

Cesar R

13 Feb 2018

Transfer from Serre Chevalier to Estação de Lyon Part-Dieu booked through FindTransfers

Driver did no show up to pick us up at Serre Chevalier.
Instead, He went to Lyon Train Station (our destination).
We had to hire a last minute táxi, 240 Euro more expensive. Otherwise, high risk to incurre in important additional travel costs.
We have asked for reimbursement without success.


Chauffeur Lyon has posted the following reply to this review:

Hello,

We thank you for your message and we apologize for this inconvenience for which we are entirely responsible. Fortunately, this type of incident occurs only very rarely.

We offered you a solution that allowed you to have your train and you preferred to take another taxi. We can not be responsible for additional costs as we found a solution that you refused.

This bad experience has allowed us to improve our transfer capture process to avoid this type of problem again.

We are also disappointed by the rating that does not reflect the quality of our service, you could not test the trip but you put us 0 for the vehicle and the driver who are not responsible for this incident.

We will be happy to accompany you by making you the best possible offer for your next vacation.

Best Regards

20%

Louise B

12 Feb 2018

Transfer from Lyon St Exupéry Aéroport to Alpe d'Huez booked through FindTransfers

Can’t find fault with our transfer, driver was excellent, polite and friendly, he also had some cookies he offered to my children who were hungry. Haven’t used the website before but will definitely recommend and use again, thank you!


Chauffeur Lyon has posted the following reply to this review:

We thank you for your comment.

We make every effort to offer you the best experience possible.

Looking forward to driving you

100%

callum w

12 Feb 2018

Transfer from Lyon-Saint Exupéry Airport to Val Thorens booked through FindTransfers

Great company. Have recommended to other people I know who ski in the alps. Really comfortable and clean Mercedes people carrier. Driver was friendly, punctual and easy to keep in contact with via phone. Will use Acolyte every time I go to the Alps now. 10/10


Chauffeur Lyon has posted the following reply to this review:

We thank you for your comment.

We make every effort to offer you the best experience possible.

Looking forward to driving you

100%

User 67687

08 Jan 2018

Transfer from Lyon Airport to Résidence Les Balcons de Belle Plagne & Spa booked through FindTransfers

Sadly our trip from Lyon airport took 11hr due to bad weather, road closures & accidents.... the taxi driver remained very calm & courteous despite the nightmare roads!! Email confirmations for our return trip too.


Chauffeur Lyon has posted the following reply to this review:

Good evening,

We thank you for your comment.

This day was the worst we had. We are happy to have understandable passengers like you.

See you soon in the Alps,

100%

About us


We launched FindTransfers.com after running an airport transfer business in the French Alps.

We believe that the best quality airport transfers are offered by the small local companies who care about what they do and know exactly where they are going!

Not only do we want to help people find the best transfers at the best price, we also want to help taxis and small airport transfer companies to fill their vehicles by sending them more transfer requests than they might normally receive.

FindTransfers.com has therefore been created to offer a collective platform for all of the local transfer companies out there who want to attract more direct bookings. Our aim is to make it as easy as possible for potential customers to find and book with the best local taxis and airport transfer operators.

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