Ratings and reviews of English Rose Collection
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28 out of 28 FindTransfers users would recommend English Rose Collection.
About English Rose CollectionAward winning English Rose Collection Ltd offer a professional private hire service bridging the gap between a taxi and limousine. We cover the south of England from Bournemouth through to Chichester. This includes Portsmouth, Fareham and Southampton. We specialise in journeys to and from all major airports such as Heathrow, Gatwick, Stansted as well as the local airports Southampton and Bournemouth. We can provide transfers to cruise terminal eg Tilsbury docks, Southampton cruise terminals and the Portsmouth ferry Port. We can also transport to any other long distance such as London , Reading, Oxford and Birmingham. No distance is too far.
Our highest priority is to provide a stress free journey to all our customers - you can expect us to provide an individual service specific to your needs. Superior customer service is the hallmark of English Rose Collection Ltd and has been since the start of our operation some 23 years ago.
We have a wide range of vehicles consisting of saloons, executive cars, estates, people movers and minibuses so we have the capability of transporting up to 8 passengers in comfort to and from your destination.
We offer the following guarantee on our services making your journey as comfortable and stress free as possible
- An office that is contactable 24 hours a day, 365 days a year
- Friendly helpful staff
- A modern clean vehicle
- A punctual driver in collar and tie who will help with your luggage
- All bookings confirmed by email
- Complementary water
- Free Wifi in all ERC cars
- Reminder of bookings emailed
About our fleetWe have a range of vehicles from Exectuive cars, estates, minibusses and Classic car -Bentley Flying Spur -1952 Bentley R-Type -Mercedes S-class -Mercedes E-class -Skoda Superb -VW Transporter (7 seats) -VW Caravelle (6 seats) - Minibusses (8 seats)
Our delayed flight policyIf you are delayed coming though arrivals for any reason (due to lost or damaged baggage etc) please advise the office so we can notify the driver. However in the event of a delay that is over two hours from landing time to meeting the driver we do charge additional parking and waiting time. We do monitor inbound flight arrivals and are able to cope with most operational delays, however in the event of a delay that is over two hours we would be grateful if you are able to contact us with any information you have been given if at all possible. If you change your flight number or should you re-book your inbound flight, it is your responsibility to advise us of the changes as we will not be able to track what has happened to you otherwise. We will do our best to accommodate any such change. In the event that your flight is delayed or cancelled, we do not charge for these unless it is falls under one of the following points below: A) If a flight is cancelled less than 2 hours before the scheduled landing time and the driver has already set off or is there waiting then there will be a full fare cancellation charge. Alternatively waiting time will be added if requested to wait until the next available flight. B) If a flight is diverted less than 2 hours prior to the schedule landing time, waiting time will be charged accordingly.
Transport / Taxi Licence Number of English Rose Collection
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